Shipping & Delevery 

• Orders are dispatched within 2 days of payment confirmation.
• Shipped via trusted national courier partners.
• You’ll receive a tracking link via email once the order is dispatched.
• Deliveries are made Monday to Saturday, between 9 AM – 7 PM (excluding Sundays and public holidays).
• Delays may occur due to weather conditions, strikes, or unforeseen circumstances.
  
  

Shipping Charges

• Shipping fees include packaging and postage.
• Handling charges are fixed, while delivery charges vary based on weight and location.
• For cost efficiency, place a single consolidated order. We are unable to merge multiple separate orders after they’re placed.
  
  

Packaging

• We pack your desserts with care in sturdy, size-appropriate boxes to ensure they arrive safely.
• However, please note that delivery is at the customer’s risk once dispatched.
  
  

Important Delivery Terms

• No modifications are allowed post-confirmation.
• Deliveries may be rescheduled in case of severe weather or emergencies.
• Orders cannot be redirected to another address after placing.
• Only one delivery attempt will be made. If unsuccessful, no redelivery or refund will be issued.
• Undelivered orders will be returned to our office, and you may contact us to arrange a pickup.

Your order will be marked as delivered in these cases

• Wrong, untraceable, or incomplete address
• Recipient unavailable or premises locked
• Non-working or incorrect phone number
• Recipient refuses the package
• Delivery made to gate/reception/neighbor (as per given instructions)